Client Agreement & Engagement Terms

1. About These Engagement Terms

These Client Agreement & Engagement Terms ("Terms") provide general information concerning the provision of selected legal document drafting, contract review, document preparation, legal research and writing support, revisions, and related services by Tonnie Kariuki Law ("Tonnie Kariuki Law," "we," "our," or "us").

These Terms are intended to explain general service expectations and responsibilities. They do not by themselves constitute an offer to provide a specific legal service, create an attorney-client relationship, or establish a direct service engagement through this website.

Where a service is provided through Fiverr, the applicable Fiverr service listing, package, customized offer, order, communications, and applicable platform terms will govern the particular transaction.

2. No Direct Engagement Through This Website

Visiting this website, reading its content, submitting a website inquiry, communicating about the website, or viewing information about a legal service does not by itself create an attorney-client relationship or establish a legal-service engagement.

This website does not accept direct legal-service orders or direct legal-service payments.

Where the requested service is available through Fiverr, clients must use the applicable Fiverr service channel to initiate and complete the service transaction.

Service-related instructions, project requirements, documents, revisions, questions concerning an active order, and other service-related communications should be provided through the applicable Fiverr order or communication system rather than through this website.

3. Fiverr Service Channel

Fiverr is the designated service platform for selected services offered by Tonnie Kariuki Law through Fiverr.

Where applicable, Fiverr is used for the relevant service-order process, including:

Service inquiries and pre-order discussions.
Review of available service packages.
Customized offers where available.
Placement of service orders.
Payment processing through the platform.
Submission of project requirements and supporting materials.
Service-related communications.
Revision requests within the applicable order terms.
Delivery of completed work.
Applicable cancellations, disputes, and platform procedures.

The availability of a particular service, package, delivery option, revision arrangement, or customized offer may vary and is determined by the applicable Fiverr service listing and order terms.

4. Scope of Services

Depending on the service selected and the applicable Fiverr order, services may include:

Legal document drafting.
Contract drafting.
Contract and document review.
Legal document revision.
Corporate and business documentation.
Commercial agreements.
Investment and securities documentation.
Technology and software agreements.
Policies and business documentation.
Legal research and writing support.
Other document-related services specifically included in an order.

The exact services included in a particular transaction are determined by the applicable Fiverr service listing, package, customized offer, order description, client instructions, and other applicable order terms.

The services described on this website are informational and do not mean that every listed service is currently available through Fiverr.

5. Services Outside the Agreed Scope

Work outside the scope of a Fiverr order is not automatically included in the applicable service.

Additional work may include:

Additional documents.
Substantial changes to the original instructions.
Additional rounds of revisions beyond the applicable order terms.
Extensive additional legal research.
Urgent or expedited work.
Negotiation with third parties.
Attendance at meetings or calls not included in the order.
Jurisdiction-specific analysis beyond the agreed scope.
Additional transaction or corporate documentation.

Where Fiverr permits additional work through a customized offer, additional order, or other applicable platform mechanism, the scope and applicable pricing should be agreed through Fiverr before the additional work begins.

6. Client Responsibilities

Clients are responsible for providing complete, accurate, and timely information necessary for the performance of an applicable Fiverr service.

Clients should:

Provide accurate names, dates, addresses, facts, and other information.
Provide relevant agreements, records, instructions, and supporting documents through the applicable Fiverr order or communication process.
Identify important deadlines and transaction requirements.
Inform us promptly of material changes affecting the project through the applicable Fiverr communication channel.
Review drafts and provide feedback within the applicable order period.
Notify us of errors or omissions in information supplied for the project.
Ensure that documents supplied for the project may lawfully be shared.

We may rely on information supplied by the client unless the applicable service expressly requires independent verification.

7. Legal Document Drafting

Drafted documents are prepared based on the information, instructions, objectives, assumptions, and scope communicated through the applicable service order.

Because legal requirements differ between jurisdictions, a document may require additional review, adaptation, registration, notarization, witnessing, filing, or other formalities before it can be used for a particular purpose.

Unless expressly included in the applicable order, we are not responsible for filing, registration, execution, notarization, witnessing, government approvals, or other post-drafting formalities.

8. Contract and Document Review

Depending on the agreed service, document review may involve assessing contractual provisions, identifying apparent legal or commercial risks, identifying inconsistencies, suggesting amendments, and explaining important provisions.

A review is performed within the agreed scope and based on the information available at the time of review.

No document review can guarantee that every possible legal, commercial, regulatory, financial, operational, or future risk will be identified.

9. Jurisdiction and Local Law

Laws and regulatory requirements differ between countries, states, provinces, territories, and other jurisdictions.

Where a matter requires consideration of the laws of a particular jurisdiction, the applicable service scope should identify the jurisdiction and the nature of the requested work.

Where appropriate, clients may be advised to obtain additional advice from appropriately qualified local counsel or other professionals.

10. Fees and Payment

Fees for services offered through Fiverr are determined according to the applicable Fiverr service listing, package, customized offer, or order.

Pricing may be affected by factors such as:

Complexity of the document or transaction.
Number and length of documents.
Required legal research.
Level of customization.
Urgency.
Number of parties involved.
Required revisions.
Special jurisdictional or regulatory requirements.

Where a service is offered through Fiverr, payment should be made through the applicable Fiverr order process. This website does not accept direct payment for legal services offered through Fiverr.

11. Additional Fees and Additional Work

Additional charges may apply where a client requests work outside the original scope of a Fiverr order and the applicable Fiverr procedures permit such additional work.

Additional services should be discussed and agreed through Fiverr before they are undertaken.

Clients should not send direct payments to Tonnie Kariuki Law through this website for services offered through Fiverr.

12. Revisions

Revision rights depend on the applicable Fiverr service package, customized offer, order terms, and service description.

Revisions intended to correct issues or incorporate reasonable feedback within the original instructions may be included where provided for by the applicable service.

New instructions, material changes to the transaction, additional clauses, additional documents, or substantial restructuring may constitute additional work.

13. Delivery and Turnaround

Estimated turnaround times are based on the scope and information available for the applicable Fiverr order.

Delivery may be affected by:

Complexity of the assignment.
Client responsiveness.
Incomplete information.
Additional research requirements.
Third-party information or documents.
Requested revisions.
Changes to the scope of work.

Unless expressly stated otherwise in the applicable order, estimated delivery periods are estimates rather than guarantees of a particular completion date.

14. Confidentiality

We treat information and documents provided for an applicable service with professional confidentiality and reasonable care, subject to applicable law and the terms governing the relevant service.

Confidential information will generally be used only for purposes connected with the requested service.

Information may nevertheless be disclosed where required or permitted by applicable law, court order, regulatory requirement, or where reasonably necessary to protect legal rights.

Additional privacy and data-protection provisions are described in ourPrivacy Policy.

Clients should avoid submitting unnecessary confidential, sensitive, privileged, financial, authentication, or personal information through this website. Service-related documents should be provided through the applicable Fiverr order or communication process.

15. Electronic Communications and Security

For services offered through Fiverr, service-related communications should ordinarily take place through the applicable Fiverr communication system.

Website communications may be used for general website, privacy, policy, technical, or other non-service matters where appropriate.

Although reasonable security measures may be used, no electronic communication or storage system can be guaranteed to be completely secure.

Clients should not use the website to submit service instructions, payment information, or unnecessary confidential project materials.

16. Document Delivery and Client Review

Documents for applicable Fiverr orders may be delivered electronically through the platform or by another method expressly provided for in the applicable order.

Clients are responsible for reviewing final documents and confirming that names, dates, figures, commercial terms, and other factual information are accurate before signing, executing, filing, or using the documents.

17. Intellectual Property and Use of Documents

Subject to the applicable Fiverr order and payment terms, the client may use final documents prepared specifically for the client's matter for the purpose for which they were prepared, subject to any applicable restrictions.

Unless otherwise agreed through the applicable service arrangement, our general drafting methods, know-how, systems, workflows, precedents, reusable clauses, templates, methodologies, and general legal knowledge remain our property.

Nothing in these Terms transfers ownership of our underlying professional know-how or reusable materials merely because they may have been incorporated into a client document.

18. Third-Party Materials

A matter may involve documents, information, software, forms, templates, or other materials supplied by third parties.

Unless expressly agreed, we do not guarantee the accuracy, availability, legality, security, or continued operation of third-party services or materials.

19. Fiverr and Platform Terms

Clients who purchase a service through Fiverr may also be subject to Fiverr's applicable terms, policies, payment rules, communication requirements, cancellation procedures, dispute processes, and other platform requirements.

Where applicable, Fiverr's platform rules may govern matters relating to orders, payments, delivery, revisions, cancellations, disputes, and other platform-related matters.

These website Terms should not be interpreted as replacing or overriding applicable Fiverr platform requirements.

20. No Guarantee of Legal or Commercial Outcome

Legal documents are designed to document agreed rights, obligations, arrangements, and protections. However, no legal document can guarantee a particular business, financial, regulatory, litigation, or commercial outcome.

The effectiveness of a document may depend on facts, applicable law, conduct of the parties, enforcement mechanisms, market conditions, government decisions, and other circumstances beyond our control.

21. Reliance on Client Information

We may rely on information and documents provided by the client unless the applicable service expressly requires independent verification.

We are not responsible for consequences arising primarily from materially inaccurate, incomplete, misleading, or outdated information supplied by the client.

22. Conflicts and Right to Decline a Service

Where appropriate, we may conduct checks before accepting or proceeding with a particular service.

A service may be declined, cancelled, or discontinued where permitted by the applicable order and professional obligations, including where:

A conflict of interest exists.
The requested work falls outside the available service.
Required information cannot reasonably be obtained.
The service presents unacceptable legal or professional risks.
The requested work would be unlawful or improper.
The applicable scope or service terms cannot be agreed.
Applicable Fiverr procedures require cancellation or another action.

23. Termination and Cancellation

Cancellation or termination of a Fiverr order is subject to the applicable order terms and Fiverr's applicable procedures and policies.

Where an order is cancelled or terminated, the rights and obligations of the parties may depend on the status of the work, the applicable order terms, Fiverr's procedures, and applicable law.

Clients should use the applicable Fiverr process for questions, requests, or disputes concerning an active Fiverr order.

24. Refunds

Refunds relating to services purchased through Fiverr are subject to the applicable Fiverr order terms, platform procedures, and applicable law.

This website does not independently process or administer direct refunds for legal services purchased through Fiverr.

25. Limitation of Responsibility

To the extent permitted by applicable law and the applicable service terms, responsibility for our services is limited to the scope expressly agreed for the relevant service.

We are not responsible for consequences resulting primarily from:

Incorrect or incomplete information supplied by the client.
Failure to disclose material facts.
Use of a document for a purpose outside the agreed scope.
Changes in law after completion of the work.
Failure to properly execute or implement a document.
Failure to obtain required third-party or governmental approvals.
Actions or omissions of third parties.
Events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit liability to the extent such exclusion or limitation is prohibited by applicable law.

26. Force Majeure and Events Beyond Our Control

We will not be responsible for delays caused by circumstances beyond our reasonable control, including significant technology failures, internet disruptions, platform outages, natural disasters, government actions, widespread cyber incidents, or other events that materially interfere with the ability to perform an applicable service.

Where a Fiverr order is affected by a platform outage or other platform-related event, applicable Fiverr procedures may also apply.

27. Relationship With Other Website Policies

These Terms should be read together with the other applicable policies published on this website, including:

Where a service is purchased through Fiverr, the applicable Fiverr order and platform terms may also apply.

28. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, technology, platform arrangements, or applicable legal requirements.

The updated version will be published on this website with an applicable effective date.

Changes to these website Terms do not automatically modify the terms of an existing Fiverr order where different terms govern that order.

29. Severability

If any provision of these Terms is determined to be invalid, unenforceable, or prohibited under applicable law, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

30. Entire Understanding Concerning Website Service Information

These Terms, together with the applicable website policies and other documents expressly referenced on this website, describe the general service information and expectations applicable to the website.

They do not constitute a direct legal-service order or direct engagement through the website.

For services purchased through Fiverr, the applicable Fiverr service listing, package, customized offer, order, communications, and platform terms govern the particular transaction to the extent applicable.

31. Website Contact

Questions concerning a specific Fiverr order, service instructions, revisions, document submissions, payments, cancellations, or other service-related matters should be handled through the applicable Fiverr order or communication system.

The website's general contact channel is intended for appropriate website, privacy, policy, technical, accessibility, or other non-service inquiries. It is not intended to accept direct legal service orders or service instructions.

Important Service Engagement Notice